Customer Service Coordinator
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Location
Mildenhall
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Sector:
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Job type:
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Salary:
£25000 per annum
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Contact:
Ryan Markey
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Contact email:
ryan@compasspoint.co.uk
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Contact phone:
01284765700
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Job ref:
J36997
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Published:
about 13 hours ago
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Expiry date:
2026-03-24
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Start date:
2026-02-22
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Consultant:
Ryan Markey
Location: Mildenhall
Hours: Monday to Friday, 9:00am 5:00pm
Pay Rate: £13 per hour
Overview
We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone and email
- Processing orders accurately and efficiently
- Coordinating with internal departments to ensure timely delivery of products/services
- Resolving customer queries and complaints in a professional manner
- Updating and maintaining accurate records on internal systems
- Supporting the wider team with administrative duties as required
Skills & Experience Required
- Previous experience in a customer service or coordination role
- Strong communication skills, both written and verbal
- Good organisational skills and attention to detail
- Confident using Microsoft Office and CRM/order processing systems
- Ability to manage multiple tasks and prioritise workload effectively
- A positive, team-focused attitude
What's on Offer
- Immediate start available
- Full-time hours (MondayFriday, 9am5pm)
- Competitive hourly rate of £13 per hour
- Friendly and professional working environment
This is an excellent opportunity for someone looking for a short-term position within a well-established business in Mildenhall.