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Sales and Customer Service Administrator

  • Location


  • Sector:

    Sales & Marketing

  • Job type:


  • Salary:

    £22000 - £28000 per annum

  • Contact:

    Paige O'Connell

  • Contact email:

  • Contact phone:

    01284 765700

  • Job ref:


  • Published:

    18 days ago

  • Expiry date:


  • Start date:


  • Consultant:

    Paige O’Connell

I am excited to be working with a client based in Swaffham who, due to rapid growth, are recruiting Sales & Customer Service Representatives to start as soon as possible!

This is a great opportunity for someone with previous sales experience, within Account Management, Telesales, Telemarketing or Business Development within an office based setting, to join a friendly, motivated and fun team! This role will require up selling as well as some account management in the future.

The ideal person will have a flair for sales and customer service and be driven and positive! You will be responsible for the overall retention and growth of the existing client base and will be confident working to achievable weekly and monthly KPIs.

Duties will include:

•Retention of Contracted Clients through a proactive Customer Touchpoint model
•Acquisition of additional sites within the existing customer base
•Management of Responsive Ticketing system through HubSpot CRM
•Drive Retention and Growth
•Developing and maintaining relationships with key Customers and prospects in the region
•Managing customer retention and satisfaction through a pro-active approach to Client Care.
•Maintain and enforce the companies policies, standards, and practices within the region and ensures consistent implementation and adherence to the businesses Mission, Vision and Values

This team will be ultimately responsible for achieving the long and short term revenue, new sales & retention budget plans and sales & retention forecasts for the business so must be committed and goal focused! This will be rewarded with an attractive salary and bonus scheme.

Additional Information:
Hours Monday to Friday 8am-5pm with 30 mins for lunch
Salary - £20,000-24,000 with an OTE of between £26,000-£28,000+ per year!!!
Location: Swaffham, Norfolk PE37
Parking available
Interviews Face to Face (1st & 2nd Stages)
Please note there is no option for home working, you will need to be able to commute to the offices daily.

If you have previous sales experience and are looking to join a growing team, send your CV through to Paige today or call the office to discuss further.

This position is commutable from Thetford, Attleborough, Downham Market, Dereham & Kings Lynn.