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Sales and Customer Service Coordinator

  • Location

    Swaffham

  • Sector:

  • Salary:

    £18000 - £22000 per annum

  • Contact:

    Paige O'Connell

  • Contact email:

    paige@compasspoint.co.uk

  • Contact phone:

    01284 765700

  • Job ref:

    J34550

  • Published:

    about 1 month ago

  • Expiry date:

    2021-07-15

  • Start date:

    2021-05-24

  • Consultant:

    Paige O’Connell

Are you a talented Sales & Customer Service Coordinator, or are you striving to be one?

Can you demonstrate that you have experience of sales and business development? Or if you haven't got the experience, are you a recent graduate looking to start a career in this field?

If so then you could be perfect for my client.

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The Role:
In the Sales & Customer Service Coordinator role you'll report to the Customer Services Manager and will be primarily responsible for Sales and Customer Service and be driven and positive! You will be responsible for the overall retention and growth of the existing client base and will be confident working to achievable weekly and monthly KPIs. This is a great opportunity for someone with previous sales experience, whether that is from a retail environment or an office based setting, to join a friendly, motivated and fun team! This role will require up selling as well as some Account Management in the future.

Specific tasks include:
- Contacting existing customers from an internal CRM system
- Upselling company products
- Developing and maintaining relationships with key customers and prospects in the region
- Managing customer retention and satisfaction through a pro-active approach to client care

This position is based in the company's Swaffham, Norfolk office, so please ensure that's within a reasonable commutable distance for you before you apply.

The standard working hours for this job are Monday to Friday 8am-5pm.

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The Candidate:
To be considered for the Sales & Customer Service Coordinator role you will need to possess direct experience of sales and business development.

We also need you to have prior experience of:
- Developing customer relationships
- Driving retention and growth of customer base
- Maintaining and enforcing company policies, standards and practices

Additionally, it's crucial that you possess the following:
- Strong sales experience
- A great customer service approach
- An ambitious and driven attitude

Is that you? If so, send us your CV.

Even if you're a recent graduate with a degree in a relevant or related discipline but are short of experience, we would still encourage you to apply.

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The Package:
The basic salary for the Sales & Customer Service Coordinator role is between £18,000 - £22,000 per annum depending on experience.

There's also an opportunity for you to earn a personal performance bonus and company performance bonus. Full details about the scheme will be revealed on application.

You'll also receive other additional benefits which include the following:
- Free parking
- Company perks/rewards
- Bonus scheme
- Team days

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The Company:
The business you'll be working for is a specialist confidential information shredding and recycling service.

They're a company that people really enjoy working for. People join them for many reasons, such as they:
- Are a fun and motivated team
- Celebrate team and individual successes
- Are a growing organisation, looking to expand further and promote from within

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Think that this Sales & Customer Service Coordinator role is right for you? Then we'd love to hear from you.

Just click the 'Apply Now' button, send your CV to Paige and we'll consider you for the first round of interviews.


You could be right for this Sales & Customer Service Coordinator position if you've previously worked as any of the following: Business Development, Sales Executive, Account Manager or as a Customer Service Administrator.

This position is commutable from Thetford, Attleborough, Downham Market, Dereham & Kings Lynn.