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Field Service Engineer

  • Location


  • Sector:


  • Job type:


  • Salary:

    £35000 - £36000 per annum

  • Contact:

    Phillip Watson

  • Contact email:

  • Contact phone:

    01284 765700

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Start date:


Compass Point is working with one of the oldest Engineering Businesses in East Anglia to recruit an additional Field Service Engineer. The company design and manufacture products to service Groundscare equipment. You will be carry out routine maintenance and servicing of this equipment UK wide and manage your own diary through the week.

You will be a qualified Mechanical Engineer and be happy to stay away 2 to 3 nights a week. Full training on the machines is given and, as the business continues to grow, progression opportunities will be abundant. Company van and credit card are provided.

Core duties include:

On site installation and commissioning of products
On site visits for problem solving to maintain and repair our products
Provide remote support on technical issues for global customers from first contact to resolution
Fault diagnosis for electrical and mechanical issues
Root cause analysis of problems
Systematically log calls and outcomes
Report issues and trends encountered in the field into the R&D process
Support R&D in designing and improving existing product and subsystems as part of continuous improvement

This role has become available following internal promotion. the business is experiencing growth and has a very healthy order book. Apply today for immediate consideration!