Sales Administrator with ref. J34913

Sales Administrator

I am working with a reputable and leading business in their search for a Sales Administrator to join their team, based in Haverhill.

The main focus on this position is to support the Account Managers and ensure orders go through the business efficiently to meet customer's needs. You will need to be a strong communicator, organised and happy to work in a fast paced environment!

The key responsibilities include:

•Process customer orders with a high level of accuracy ensuring all company processes are being followed
•Liaise directly with customers to gain all relevant information and documentation
•Enter all orders onto the production schedule
•Communicate with customers via phone and emails in a profession manner
•Monitor the next 5 days of production and raise any concerns to the Account Managers or other dept. heads
•Maintain and update Customer core data
•Answer phones when necessary, passing on messages to the Account Managers
•Help to resolve customer queries/ complaints by liaising with the Account Managers and other depts. within the business
•Manage couriers to meet customer demands
•Monitor OOH orders to ensure these run smoothly and are dispatched on time
•Raise & investigate NCF's following the correct process
•Filling of company works orders
•Assist the Account Managers by helping with quotes and tenders where necessary
•Keep up to date with all company process/ procedures and ensure these are followed
•Monitor all orders to ensure dates are in line with the company's production schedules
•Assist with the Company stock takes and any amendments
•Working to achieve Departments KPI targets

Required Attributes:

•Excellent organisational and multitasking skills
•Computer skills including outlook and excel and ideally with a CRM software or similar.
•Flexible in learning and tasks.
•Ability to work either within a team or alone affectively.
•Able to communicate verbally, email and telephone between departments.
•Be able to work under pressure
•A team player

Additional information:
Location: Haverhill, Suffolk
Salary: Up to £22,000 depending on experience
Hours: Monday to Friday 9am-5pm (1 hour for lunch) regular visit for the sandwich van!
Permanent Opportunity to start ASAP!
Free parking on site
Friendly, fun and supportive team environment!

If you are interested in being considered and feel you have the relevant skills and experience, send your CV through to Paige today!

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