Commercial Account Support with ref. J34742

Due to a promotion, our clients Retail Sales Team, has a vacancy for an Account Support at their head office in Ely, Cambridgeshire.

The business is an incredibly exciting place to work, at the forefront of modern farming and food distribution means it's fast-paced, stimulating, and rewarding. They work with the biggest food retail and non-retail brands in the UK and Europe and want people who will do what's right for the business and their customers.

Role Requirements & Responsibilities

Receiving & Processing sales orders ensuring that depot splits, volumes, box/tray case count, branch/plants are correct and amended as necessary, including occasional evening and weekend transmissions.
Building rapport with all customers through all channels of communication.
Weekly price/weight returns within using in-house software to ensure that finished goods prices match that of customer's sales orders received and that invoicing is correct.
Supporting the everyday running of the Non-Retail accounts, including liaising with various departments (e.g. transport, packaging, finance, harvest/production leaders) and customers.
Booking of distribution services required to fulfil customer sales orders through the pre-formatted booking processes.
Assistance with KPI creation and maintenance.
Timely investigation of price/weight discrepancies/debit notes
Procurement (buying)
Ensure that all related transactions (PO creation and maintenance) are recorded such that reporting on activities and costs is fully transparent.
Support in developing a supplier base with the appropriate capability to meet identified volume, quality and cost requirements, developing the appropriate relationships for long- term supply or short-term trading activity.
Support producing, maintaining and sharing weekly KPIs with suppliers and relevant stakeholders.
Support in planning, scheduling and procuring selected product lines required to fulfil production schedules.
Using forecast and liaising with production planners, help manage stock levels to ensure no stock-outs, procuring at most economic order sizes whilst managing exposure to product dumping.
Support New Product Development within the supplier base and share best practices with the growers.
Practice Continuous Improvement in all areas of operation.

Candidate Requirements:

Proficient in the use of Microsoft packages.
Team Player.
Be able to work using your own initiative.
Organisation and planning skills.
Have great attention to detail, good verbal, numerical and communication skills.
Have a can-do proactive approach to work.
It is a fast paced and varied role which can be very exciting and rewarding and is a great stepping stone for you to build a career in the food industry within the commercial arena.

Hours of work: 40 hours Mon-Fri plus weekends on a rota basis ( likely to be 1 in 4 - you will be paid extra for the weekend working).

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