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Customer Development Manager/Account Manager

  • Location

    Bury St Edmunds

  • Sector:

    Sales & Marketing

  • Job type:


  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Paige O'Connell

  • Contact email:


  • Contact phone:

    01284 765700

  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Do you have experience in Customer Development/Account Management and are looking for a new challenge?
Are you a Team Player and able to work collaboratively to achieve the best results?
Do you have a Business Degree or similar or have the relevant transferable skills required?

If you have answered yes to all of these questions, we may have an amazing opportunity for you!

Compass Point Recruitment is working with a local business in their search for a Customer Development Manager to join an established team in meeting annual targets, following sales action plans and working in partnership with the Market Development Managers to maintain new and existing customers.

Primary duties include:
Proactively and constructively work with the local team and work stream to execute the Group strategy through relationship sales.

Following the businesses question plan to identify specific customers' needs and plan how to satisfy them including:

•Understanding the competition and the added value, proposing products solutions and build lists, negotiating prices and closing sales
•Telephone, Email & Teams video pro-active contact with: new-growing and longstanding Contract Customers
•Utilise the enquiry handling and order processing of the webshop to efficiently satisfy customers' needs
•Raise up to the outside sales team the opportunities for them to develop from visiting those customers where opportunities and solutions cannot be realised without visits to customer or site.
•Monthly & Quarterly team progress reviews

•Professional, with recent Business degree or similar Preferred but not essential with solid relevant experience
•1-3 years of recent and relevant work experience (preferred)
•Career-minded, IT smart, team-player with a passion and tenacity to achieve
•Based within a commutable distance to Bury St Edmunds - remote working not available indefinitely

Additional information:
Salary: Circa £28,000 depending on experience, relevant industry knowledge etc.
Hours: Monday to Thursday 8:30-5:30 and Friday 8:30-4:30 1 hour for lunch
Please note you will be required to go into the office for training and ad-hoc days eventually, however you will be working remotely due to COVID-19 and will need to have the facilities to do this affectively e.g. working space, fast broadband, access to VOIP phone line etc.

If you are interested in being considered for this position and feel you have the relevant skills and experience, please send your CV through to Paige today or call the office to discuss in more detail.