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Sales & Marketing Administrator

  • Location

    Mildenhall

  • Sector:

    Office Support, Sales & Marketing

  • Job type:

    Permanent

  • Salary:

    full time permanent

  • Contact:

    Victoria Herbert

  • Contact email:

    victoria@compasspoint.co.uk

  • Contact phone:

    01284 765700

  • Job ref:

    J34200

  • Published:

    6 months ago

  • Expiry date:

    2020-03-09

  • Start date:

    2020-02-10

  • Consultant:

    #

I am urgently looking for a Sales Administrator with excellent customer service skills and some marketing abilities to join an expanding company on the outskirts of Bury St Edmunds. This is an extremely varied role that will offer the opportunity to travel to exhibitions within Europe, the Far East and Middle East.

ROLES AND RESPONSIBILITIES
The majority of this position will be administrative, so someone with good attention to detail and great organisational skills will be required as well as experience in using Excel, Outlook, and Word. You will be the first point of contact for all calls to the business, so the role requires someone who is personable and confident on the phone, and happy to meet and greet visitors when necessary. It is essential that you have a good knowledge of a sales environment and knowledge of export documentation and compliance. Due to the location of the role you will need to drive and have access to your own car and a valid passport is required on application.

SALES ADMINISTRATION DUTIES
Respond to sales office enquiries via telephone and email
Process quotations and sales orders as per defined process
Follow up on quotations by means of a systematic process
Liaise weekly with Production Department to agree customers' delivery schedules and keep customers updated
Obtain freight quotations
Checking Letters of Credit, producing required documents, presenting to Banks involved
Forwarding documentation to customers for customs clearance
Invoicing all ROW customers
Chasing Debtors
Answering technical queries with the help of internal staff
Liaise with UK and International Partners i.e. contracts, questionnaires, exhibition attendance, in-country demonstrations, business plans
Assist with tender documentation, completion and submission
Assist with exhibition bookings and arrangements
Ensure regular and accurate filing of documentation
Liaise with outside bodies such as Industry Groups and Exhibition Organisers
Liaise with Legal department regarding contracts, NDA's etc

TELEPHONE/DIARY MANAGEMENT
Answer all sales calls to department and divert if appropriate
Welcome and host visitors, provide security passes, refreshments and catering
Arrange meetings/conference calls, as required for staff, Partners and associated contacts

LICENCING & DUE DILIGENCE
Draft and manage OIEL/ EUU licences for customers and verify completed documents
Liaise with Licensing Department and customer for approvals and any additional documentation
Administer agent documentation, monitoring and logging information and contract expiry dates
Liaise with legal department and check business references

ANY OTHER DUTIES AS REQUIRED
Some knowledge of social media and desktop publishing would be an advantage. If you have excellent coordination skills and are flexible to travel as the business requires please apply immediately. This is an exciting role that offers the opportunity to experience a varied work life and travel.

Salary on offer is up to £23,000 depending on experience plus benefits package.

Please apply today or contact Victoria Herbert on 01284765700 for further information. Immediate start if available.