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Customer Supply Chain and Logistics Manager

  • Location


  • Sector:

    Food and Agriculture

  • Job type:


  • Salary:

    £35000 - £50000 per annum

  • Contact:

    Sydoni Dixon

  • Contact email:


  • Contact phone:

    01284 765700

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


  • Consultant:


We have a really exciting opportunity that arisen for a leading food company to source them a Customer Supply Chain and Logistics Manager. As a member of the Leadership Team, reporting to the Department Controller, this role lies at the heart of a fast paced and growing International Supply Chain function delivering our brands across the UK. The key mission is to manage, motivate and coach a team of 4, working collaboratively with Site Management, Planning, Commercial, and Manufacturing functions as well as building long term relationships with Customers and 3rd Party Logistics & Warehouse Suppliers.

If you enjoy working in an open and collaborative environment, with a team who happily go the extra mile and are constantly learning and evolving to build a best in class UK Supply Chain and Customer Relations model you will love this role!!

Duties will include but not limited to:

•Develop, communicate, and deliver Global Customer Supply strategy in line with business plans
•Contract & Budget management for International Logistics & Warehouse suppliers
•Development & coaching of the Customer Supply Team & Logistics Team to deliver best in class cost and supply to our Global customers and distributors
•Define, communicate, and embed excellent Customer & Supplier Relationship Management focussed on supply, service, and cost efficiency
•Leadership and coaching of your team to deliver functional, developmental, and business targets & KPIs (Budget & Inventory Control, Customer Supply, Cost To Serve, Efficiency +, Upskilling, Performance Monitoring).
•End to end process improvements through team for KPI management, stock replenishment (UK to EU/Australia), order to delivery, cashflow (returns/debits), cost-to-serve, relationship management, stock holding parameters
•Act as functional expert and escalation on relevant legislative requirements for export markets
•Anticipate, identify, and resolve problems that could delay the release or movement of export shipments ensuring government/customs compliance is adhered to
•Resource planning and allocation to enable delivery of team specific and business wide projects
•Ensure adherence to relevant Quality systems and procedures to ensure our products meet food safety (HACCP), legal and customer requirements

The ideal person will have :

•Understanding and ability to share the bigger picture'
•Ability to balance short- and medium-term priorities
•Integrity working the right way
•Keen to support direct reports and wider team as needed
•Able to empower direct reports
•Embracing change management short, medium, and long term
•Forward thinking
•Ability to identify, develop, and implement improved ways of working
•Supplier, contract, customer, and budget management
•Proven track record of leading and developing a small team in a Supply Chain function