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Account Support

  • Location

    Ely

  • Sector:

    Food and Agriculture

  • Job type:

    Permanent

  • Salary:

    £20000 - £25000 per annum

  • Contact:

    Sydoni Dixon

  • Contact email:

    sydoni@compasspoint.co.uk

  • Contact phone:

    01284 765700

  • Job ref:

    J34133

  • Published:

    3 days ago

  • Expiry date:

    2019-12-31

  • Start date:

    2019-12-03

  • Consultant:

    Sydoni Dixon

A really exciting position has arisen with one of our leading fresh produce clients to sit within their commercial department.

This position would suit someone who is a recent graduate or has 1-3 years' experience in a commercial support or customer services type role.

Key responsibilities:

•Maintain promotion plans, calendars, analysis and logs communicating with the customer to ensure all information is accurate, up to date and communicated
•Daily/weekly price checks within OneWorld to ensure that Finished Goods prices match the customer EDI sales orders received
•Maintain external KPI's and scorecards including the use of customer data sites
•Ensure the accurate and timely collation of information to aid the completion of customer scorecards
•Communicate confirmed prices to the customer
•Book distribution services (non-retail sales) required to fulfil customer sales orders through the pre-formatted booking sheet process (Excel/email/telephone)
•Forecasting (TXT)
•Weekly benchmarking/ comparative shop- buying samples and collating information as required and communication of changes

The ideal candidate:

•Exceptional communication skills, both verbal and written
•Problem solving and analytical skills
•Good attention to detail
•Advanced knowledge of Microsoft Word, Excel
•Enthusiastic and well-motivated team player
•Reliable and a good time keeper
•Ability to work with and influence others in a fast paced environment

Working hours: 40 hrs per week, Mon-Fri