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Partner Coordinator/Account Manager

  • Location

    Stowmarket

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £20500 - £24000 per annum

  • Contact:

    Paige O'Connell

  • Contact email:

    paige@compasspoint.co.uk

  • Contact phone:

    01284 765700

  • Job ref:

    J34094

  • Published:

    21 days ago

  • Expiry date:

    2019-12-13

  • Start date:

    2019-11-11

  • Consultant:

    Paige O’Connell

I am excited to be working on an exciting opportunity with a business based in Stowmarket, who specialise in the design and manufacturing of a revolutionary product within the automotive industry!

To achieve their bold ambition, they are looking to expand their team with talented individuals that share their tenacity and values as they take on the most exciting part of their business journey!

Their growing company is seeking to hire an experienced Partner Coordinator/Account Manager to manage relationships with Key Partners and deliver excellent customer service.

Key responsibilities
•Monitor customers completing the sales process
•Point of contact for communications and customer status
•Track jobs and report status to client
•Liaise with installer partner regarding job status and issues
•Update clients on a weekly basis
•Review clients process and propose improvements
•Provide cover and support to the Relationship Manager
•Provide assistance to the Order Processing team as required
•Support the Head of Contracts to develop the installer network

Skills and experience

Essential
•Passionate about working in a fast moving, changing environment
•Experience in customer/partner relationship management
•Excellent written and verbal communication skills
•Excellent interpersonal and organisational skills
•Dedication to providing great customer service
•Good IT skills including Microsoft Office
Desirable
•Account management experience
•Experience of working in any of the following:
Automotive sector
Energy Industry
Call Centre Inbound / Outbound

Additional information
Hours Monday to Friday Full Time
Salary: Circa £22,000
Start Date As soon as possible
Location: Stowmarket, Suffolk

If you are interested in being considered for this position, send your CV to Paige today or call the office to discuss in more detail! I look forward to receiving your application!