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Service Manager

  • Location

    Bury St Edmunds

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £29359 per annum

  • Contact:

    Paige O'Connell

  • Contact email:

    paige@compasspoint.co.uk

  • Contact phone:

    01284 765700

  • Job ref:

    J34059

  • Published:

    about 2 months ago

  • Expiry date:

    2019-11-11

  • Start date:

    2019-10-14

  • Consultant:

    #

I am currently recruiting for a Service Manager for a charitable business based in Bury St Edmunds. The primary responsibilities of this position would be to provide a customer focused, high quality service to people with a learning disability and their families.

The ideal candidate will have experience working in the Social Care industry however this is not essential. You will need to have previous proven front line management experience and the right attitude and approach to working in this industry.

Main responsibilities include:

•To deliver high quality, outcomes focused in accordance with the companies systems and processes
•To take ownership of key tasks and be solution focused
•To manage a staff rota, effectively utilising IT systems, designated administrative support and staff teams to complete routine and ad hoc administrative tasks
•To be a visible leader and role model to your staff team
•To motivate your team to achieve excellence
•To communicate effectively and honestly with staff to keep them informed, engaged and productive
•To invest time in support staff to develop, creating opportunities for people to network and build effective professional working relationships
•To recruit develop and retain high performing staff and volunteers to build a team who are positive, motivated and love to get involved!
•To build effective relationships with customers, staff teams, volunteers and stakeholders
•To be knowledgeable about the service operating context, finances and the local market using all resources, networks and contacts available

Company Benefits:
•Discounts on high street stores
•Holiday Deals
•Cycle to work loans
•Phone & Computer loans
•Childcare vouchers

Additional Information:
•Hours Monday to Friday 9am-5pm there will need to be some flexibility on hours due to the nature of the business, however in the main it is 9am-5pm
•Parking available locally
•Based in Bury St Edmunds, Suffolk
•Salary - £29,359 per annum

If you are interested in being considered for this position, send your CV to Paige or call the office to discuss in more detail