£18000 - £19000 per annum
2 months ago
Location: Sudbury, Suffolk
Starting Salary: £18,000
Hours: Monday-Friday 9am-5pm
20 days holiday + BH
Free parking available on site
My client, an industry leading manufacturing company, is looking for an experienced Sales Administrator/Customer Account Owner to join the team, at their modern offices in Sudbury.
This is an exciting opportunity to become part of an ambitious and growing company, helping to support existing customer accounts along with generating new business.
The client is ideally looking for someone to start immediately and the interview process will including testing candidates on typing and excel skills as you will be required to be proficient in both. You are also required to have a full driving license and own transport due to location, as well as ad-hoc travelling to clients.
Your responsibilities will include:
•Process all customer orders assigned, via contract review, for both schedule & ad hoc order
•Ensure supplier order coverage for purchased finished parts, on approved suppliers
•Support the management of all incoming telephone calls at all times
•Follow-up on delinquent market test responses
•Support the processing of customer & internal Concern Report processing
•Manage all customer enquiries
•Follow-up with Suppliers & Production on overdue product samples andpre-chased overdue deliveries
•Manage assigned proactive customer contact calls with existing customers, completing data collection & continuously looking for new sales opportunities
•Assist as directed in the identification, research, qualification & contact of potential new customer accounts, distribution of marketing materials, follow up calling continuously looking for new sales opportunities
•Review order book of all assigned customers, ensuring data is clean & up-to-date
•Participate in reviews all company objectives, goals & CSF's that are related to the Commercial Team
•Assist in the annual projects for 'cost-up' & 'cost-down' initiatives and target setting
•Actively assist in the continuous review of all assigned processes & procedures, ensuring improvement opportunities are recorded, reported, developed & disseminated in a timely manner.
The Ideal Candidate:
•Will be advanced in Microsoft Excel, with experience of setting up look up tables and macros
•Will have excellent written and verbal communication skills, with a typing speed of 50wmp
•Experience working within the capacity of a Sales Administrator
This role is commutable from, Bury St Edmunds, Haverhill, Braintree, Colchester, Ipswich and surrounding areas.
If you think this opportunity is the right one for you, please apply online and your CV will be sent to Paige for consideration.