Vacancy: Employee Benefits Administrator
- Ref: JO27114/CG
- Location: Bury St Edmunds
- Salary: 15,000pa - 17,000pa
- Discipline: Office support & Secretarial
- Job type: Permanent
Employee Benefits Administrator
Bury St Edmunds
Our client, a leading Independent Financial Adviser, is recruiting for an Employee Benefits Administrator to provide administrative support to their employee benefits division.
Reporting to the Administration Manager, you will be working to set procedures in a timely, accurate and professional manner; utilising a high level of numeracy. This role is varied and will give access to further opportunities within a financial services capacity.
Key responsibilities will include:
Client servicing, involving:
· Processing client post, telephone calls and emails
· Communicating with clients and forwarding issues to consultants as necessary
· Liaising with Insurer Representatives to maximise profitability
· Assisting consultants to maximise revenue
Pension servicing, involving
· Producing and maintaining paperwork relating to pension transfers
· Registering new members and ordering, checking and issuing quotations, administering new policy documentation
· Preparing and processing renewals
· Tracking renewals, highlighting issues to the Employee Benefits Co-ordinator as necessary
· Administering fund switches
· Producing and maintaining paperwork relating to early leavers, retirements and death claims
Group risk scheme administration, involving:
· Liaising with employers and insurers, and filtering any issues arising to relevant colleagues
· Updating and maintaining information systems
General administration, involving:
· Responding to queries regarding premiums and commission
· Updating and maintaining client records
· Filing duties, including archiving of relevant records
· Meeting clients on occasions, where appropriate
General responsibilities, including:
· Assisting with the training of others in the department
· Working with the Administration Manager to ensure that work is covered at times of sickness or holiday
· Working with the Administration Manager to ensure that any urgent work is prioritised and completed within set timescales
· Covering reception on a rota basis, with other administrators
Originating from a background in the financial services industry, you will have prior experience in a similar role, preferably with at least 2 years sound technical knowledge of employee benefits schemes. You will possess excellent communication, organisation and IT skills, and will be able to demonstrate attention to detail and an ability to work to strict deadlines. Driven by results, you will be self-motivated and confident with a proactive and logical approach. You will work as part of a team, and must be able to adapt and co-operate productively in order to achieve a shared goal, you must also be independent and be willing to take ownership of tasks. Excellent customer service skills and a professional, client-focussed approach are essential for this role.
For more information, please contact Charlotte Gammons.
Compass Point Recruitment has a number of similar Office Support and Secretarial jobs in Suffolk. For more information on jobs of this type please visit our website where you will find sales jobs, accountancy jobs, industrial jobs, warehouse jobs, admin jobs, customer service jobs, PA jobs, secretary jobs and marketing jobs. We offer a catchment area of 25 miles of our Bury St Edmunds office covering: Bury St. Edmunds, Stowmarket, Newmarket, Needham Market, Sudbury, Haverhill, Mildenhall, Thetford, Ipswich and others within Suffolk, Cambridgeshire, Essex, Norfolk.
